SMOK Novo 2: Instructions and Troubleshooting Guide

In the world of refillable pod vapes, it’s fair to say that SMOK is the king. As soon as it became obvious that pod systems and nicotine salt e-liquid were the future for many vapers, SMOK scrambled to release a huge variety of different pod systems for every conceivable vaping style. Now that they’re on their second generation of pod vapes, it seems increasingly unlikely that other manufacturers will catch up to SMOK any time soon. The SMOK Novo 2 is the latest in SMOK’s line of draw-activated pod systems for beginning and intermediate vapers, and it has some features that we think owners of the original SMOK Novo are going to find extremely compelling.

In this guide to the SMOK Novo 2, we’ll describe how SMOK’s new device compares to the original Novo. We’ll also explain how to troubleshoot some problems that you might encounter with the Novo 2. Let’s begin!

Comparing the SMOK Novo vs. Novo 2

SMOK Novo 2 Instructions

In developing the Novo 2, it’s clear that SMOK worked extremely hard to create a device that would be an irresistible upgrade for fans of the first-generation Novo. Whether you own the original Novo or are looking for a pod system that’s simple but offers plenty of flexibility and power, there’s a lot to love with this device. Here’s how the SMOK Novo vs. Novo 2 compare.

  • The SMOK Novo 2 features a redesigned airflow channel that allows for superior vaping characteristics compared to the original Novo. The Novo 2 is improved in terms of both flavor and vapor production.
  • The pod compartment of the SMOK Novo 2 has an inlaid groove that protects the puff sensor. If condensation forms under the pod, it remains trapped in the groove for easy cleanup.
  • The SMOK Novo 2 features a miniaturized mainboard and chipset, creating room for a much larger battery. While the original SMOK Novo had a battery capacity of 450 mAh, the Novo 2 has an 800 mAh battery.
  • The SMOK Novo 2 is compatible with SMOK Novo pods, and it also has an entirely new pod selection of its own.
  • The SMOK Novo 2 has a higher maximum power delivery of 25 watts. The original SMOK Novo topped out at 16 watts.
  • The SMOK Novo 2 features an unprecedented one-year manufacturer warranty.

What Pods Are Available for the SMOK Novo 2?

SMOK Novo vs Novo 2

One of the best features of the SMOK Novo 2 is that it can deliver an enormous variety of different vaping experiences, and you can change the way the device behaves simply by installing a different pod. The SMOK Novo 2 automatically detects the pod and changes its configuration accordingly. Here’s the full selection of SMOK Novo 2 pods available at the time of writing.

  • 4-Ohm Ceramic Pod (Original Novo): Superior heat resistance and longevity.
  • 8-Ohm Mesh Coil Pod (Original Novo): Superb vapor production and quick ramp-up time.
  • 5-Ohm Standard Pod (Original Novo): Cool and smooth vaping characteristics for mouth-to-lung draws.
  • 2-Ohm Standard Pod (Original Novo): Slightly warmer vapor for a more flavorful vaping experience.
  • 0-Ohm Mesh Coil Pod (Novo 2): Expanded surface area for even bigger clouds.
  • 4-Ohm Dual-Coil Pod (Novo 2): Provides extremely flavorful mouth-to-lung draws.
  • 4-Ohm Quartz Coil Pod (Novo 2): Instant heat-up time provides a more intense vaping experience.

How to Fill the SMOK Novo 2

SMOK Novo 2 How to Fill Pod

To fill the SMOK Novo 2 pod, remove the pod from the device and hold it so the pod’s rubber stopper faces up. Remove the stopper with your fingernail and add e-liquid until the pod is nearly full. Overfilling the pod can cause leaking, so leave a little room at the top of the pod before carefully replacing the stopper. Wait several minutes before vaping to ensure that the pod’s wick is completely wet.

SMOK Novo 2 Pods Burning Out Quickly

If your SMOK Novo 2 pods are burning out quickly, the first thing that you should examine is your choice of e-liquid. Are you using a heavily sweetened vape juice? Sucralose leaves residue on a vape coil that shortens the coil’s life.

You also need to ensure that your vape coils are always kept wet. Don’t chain vape; always wait a few seconds after each puff. When you fill a new pod for the first time, don’t start vaping immediately; wait to ensure that the cotton wick is completely wet.

SMOK Novo 2 Not Hitting

SMOK Novo 2 Not Hitting

If your SMOK Novo 2 isn’t hitting, the most likely reason is that the battery simply isn’t charged. Connect the battery to the charging cable and allow it to charge fully before you try vaping again.

Are you certain that the battery isn’t dead? Remove the pod and check for spilled e-liquid at the top of the SMOK Novo 2. Remove the e-liquid with a paper towel. If the device still isn’t hitting, try using a different pod.

SMOK Novo 2 Not Charging

If your SMOK Novo 2 isn’t charging, make sure that the device and charging cable are making a good electrical connection by removing dust, pocket lint and other contaminants from the charging port with a toothpick. If the problem persists, try a different cable and/or USB port. Don’t attempt to charge the SMOK Novo 2 with the wall adapter for a mobile phone or tablet.

SMOK Novo 2 Gurgling

If you hear a gurgling sound when using the SMOK Novo 2, you are most likely using too much air pressure when puffing on the device. The excess air pressure draws additional e-liquid into the pod’s atomizer coil and airflow chimney, which causes the gurgling sound and reduces vapor production. Use gentle air pressure when vaping. If you want your SMOK Novo 2 to produce bigger vapor clouds, use a higher-output pod.

When your pod is empty, you can clear the excess e-liquid out of the airflow chimney by blowing firmly through the mouthpiece while holding a paper towel over the bottom of the pod.

SMOK Novo 2 Leaking

SMOK Novo 2 Leaking

A second reason why it’s so important to avoid inhaling too firmly with the SMOK Novo 2 is because the excess e-liquid caught in the pod’s chimney and atomizer coil will eventually leak out of the bottom of the pod. If you spot a leak, clean the inside of the device with a paper towel.

You can also avoid leaks with the SMOK Novo 2 by making sure that you don’t overfill your pod. Leave a bit of room for air at the top of the pod when filling. Otherwise, when you replace the rubber stopper, you’ll force e-liquid into the pod’s atomizer coil assembly. The excess e-liquid will leak out of the pod’s airflow vents.

Author: Jason Artman

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77 Comments

  1. I bought the smok novo 2 kit 2 weeks ago and it has stopped working. I liked it when it was working. Ive cleaned it and still nothing. I would like some advice.

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    • Same problem here!! Any help???

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      • Will not keep a charge. Lasted a month before it died. Cleaned it and still nothing.

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        • I only used mine a week and it stopped working. So now have 2 bottles of juice.

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          • I don’t know if it’s the device or the pods, but I bought a new set of pods and they were all dead within a week. One, when empty, showed a green light on a small puff, so I filled it and it was flashing dead immediately. Garbage product.

          • There are videos on YouTube on how to help with this issue. One video recommended I open the face or the light is and you can pop it open just a little bit but I popped mine open all the way and then you can pop it back on and I took a q-tip and just cleaned as much as I could cuz sometimes the oil leaks into that area. So basically it just needs to dry out of any oil that is left in there and clean the entire like top part with a q-tip and I also watched one where you kind of wiggle the pod just a little bit not push down all the way into it just kind of wiggle it like you’re taking it out and just kind of mess with it a little bit and see if that works it worked I was stuck with oil for a long time until I was just like let me try to look up something on YouTube and of course YouTube has everything ?

          • Are you using the original charger only? It has the correct V and Amps so it doesn’t burn it out.

            Many have said any charger will work. This is not true.

        • Cleaned it not working still

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          • I just fixed mine that wasn’t working, there is a tiny hole next to the two contact pins. I piked that tiny hole with a toothpick. Boom. It works again.

        • I’ve had my novo 2 for about 3 months. It’s been working fine, until my pods both burned out. So I bought new ones, but now when I hit it, the vapour itself is really hot. What is this mean?

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          • Mine just stopped working its under warenty

      • How do I know that my nova 2 is fully charged

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        • The Green light is on=fully charged.

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          • The white light shines when i put the pod in but when i go to hit it nothing happens. No light or anything. Device is fully charged. Any ideas ?

      • The sensor is disabled.
        Find whom can repair but its costly, buy another new one better.

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    • So I’ve had my novo 2 for a couple months now and I love it but for some reason, the battery will not stay charged. I can charge it for an hour and it’ll be on red as soon as i take it off the charger even though it was on green. Nothing is in the port. Anyone else have this problem?

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      • Don’t give up. I I was about to throw mine out and I decided to look up some videos on YouTube and sure enough there is a whole bunch of videos that will help with any issue that you’re having I highly recommend you use a q-tip and clean the entire inside of the thing and open the front flap or the light is and clean with a cute tip as much as you can get into it don’t pull anything out and then there’s also the pod thing you can wiggle it out a little bit and sometimes it just needs to not be pushed in all the way just kind of wiggle it and kind of keep trying messing with it and I hope it works but mainly just watch for leaks and if you have a leak clean it right away keep it clean that’s all I hope it helps

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      • how do i fix a stuck prong on novo 2

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      • when i got it from the shop the owner said don’t charge it for the first time until it’s fully dead otherwise it wont keep a full charge

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    • Mine too! 2 weeks ago and now stopped working

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      • Listen mine stopped working because I over charger it just replace coil and only charge for short time. If u forget on the charger it burns the coil and wont charge or work. Trust me it happened within a week I brought it into the shop they replaced my coil they also recomend to fill coil 1/2 to 3/4 full do not fill it all the way. Good luck hope this helps.

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        • I’m sorry that was replied to a prong issue that was and accident it was meant for the comments on not charging anymore and not working at all. The light is red IMMEDIATELY after u put it on the charger. They can not be on the long as soon as it turns green it has to be taken off the charger

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      • I had my vape for less than 2 months and I now have to put the pod in a certain way. If it’s not in a way it likes it will not work . I’ve gotten three of 2 of these in a short amount time and I’m starting to get mad. Plz help

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    • Me too could someone tell me if I need to turn it on. Please help me figure this out.
      Its brand new.

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    • Hi, mines was workin all day up until it needed charging then after a full charge I attempted to puff but the indicator light started blinking as if it needed to be charged so I charged it some more but still same issue. I removed the pod out took a q-tip and cleaned around inside of the batter where the pod connects to where I noticed there was a little of the vape juice must of had dripped. Make sure to clean around it thoroughly until you see no sign of moister. That can cause an issue with the connection so i suggest making sure its clean from timd to time especially if you tend to vape very frequently. Hope this helps you guys ✌?

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      • Hi! My boyfriend and I have had this same issue. I discovered by trial and error that if I turn the tank to make sure the side that has the SMOK logo on it is facing the same direction as the SMOK logo on the device that it would work properly. I feel like it’s kind of silly that it’s that way, but……..

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    • Mines doing the same thing I just bought it too it won’t even turn on

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    • The same thing happened to me what’s the next step?

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    • Buy another one or just join the ranks of everyone else and buy a Nord 2

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    • I had to blow in the charging port. works fine now

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    • Use a rubbing alcohol pad to clean inside make sure you are cleaning inside were the pod sits in the device. It worked for me. Does anyone have problems with pods leaking?

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    • Absolute garbage. With every hit I take, I end up swallowing way more juice than I end up vaping. Stay away from this piece of garbage.

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  2. Same here…I’ve bought at least 6 of them and given some as gifts…I love the Novo 2 and have 2 of them myself..one has just recently started to hit intermittently and I have to squeeze the cover to make it have “contact” to drag off it. It also works right after I blow into it then drag while holding pressure on the battery pack, but only hits once then right back to nothing. Contacting warranty dept for info or suggestions now…

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    • I’m the sa.e I got 2of these one has stoped working only been using for 8 weeks

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    • Stopped working after not even 2 weeks. Do you really need to take this damn thing apart to fix it???

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      • My novo light will come on when plugged in but won’t charge or hit at all

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        • Sameeeee did you figure a way to fix it?

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        • Exact same.. its irritating

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    • Same 2 weeks stopped working

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  3. I am also having issues with my novo, I believe i have it narrowed down to an issue with the puff sensor. I would replace myself but i just do not have the tools to do so. Any suggestions? I really enjoy SMOK products but i continue to run into issues.

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    • I was informed not to plug it in directly to a wall outlet. Do it through a usb port like on your computer cause your home’s wattage can short out the vape if left charging too long

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      • These are the most leaky devices I have ever used. Absolute garbage. Every single coil has leaked and I’ve had for almost 6 months. Stay away and don’t waste your money. It’s a horrible design.

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  4. I literally had mine for one full day, was working fine until i put more juice in it, cleaned out any excess juice from the top but now its supper hard to pull and only works intermittingly. any suggestions, did i over fill it?

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  5. I am on my 3rd novo2. Overall they are great, but have the same drawbacks.
    -Rapid charging makes it hot, reducing viscosity of the juice, making it flow faster.
    –Remove cartridge when charging.
    –Don’t use a rapid charger if you can help it.

    First one: 4 months in – Puff sensor would not fire – probably got too wet
    Took to vape-shop where I bought it, sold replacement
    –Probably would have come back to life, had I allowed it to dry out a few days.

    The 2nd one got dropped in the river less than a month later. I opened both side panels to allow it to dry. Worked relatively normally at first, gradually less reliable. Charges fine. Fires only with panels open.

    3rd one, having not gone for a swim, is mostly fine 2 months in. Fires perfectly. Does not always stop firing. I think the puff sensor needs cleaning. This appears to be the weak-point of this device.

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    • Just bought mine, have only hit it maybe 4 or 5 times. And it no longer works. Waste of money

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  6. Boys if you’re getting intermittent hits you just gotta puff it harder

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    • Three days after I got my Novo 2 I had charging issues. Less than 30 mins into puffing red light comes on. 4 mins on charge & its charged but it won’t stay charged longer than 30 mins. Tried the blowing method, doesn’t work. Guess I’ll go back to Alto Vuse. Such bullshit for the money you spend on these things.

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      • Try going back to the where you bought it my man. They’re actually doing a lot to improve these devices starting with the new pods which do not leak like the old ones always did!

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        • How do I turn this thing on?

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  7. Do I need to try and keep my novo upright? I try to and it seems to help with spitback and leaking, but like its not really designed for that so im constantly leaning it up on stuff. anyone else?

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    • I always have a problem with my pod, the pod itself constantly leaks and flows into the coil causing the juice to hit the back of my throat, even after constant cleaning

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    • You don’t turn it on it’s part of safety,it’s ment to come on when you draw on it, if it doesn’t there’s an issue, mine I’ve had for most a year, sometimes flashes blue, so I wipe it down inside and out, think it just gets dirty or wet. Didn’t know you could pop off cover, but also when fully charged found out light goes off. I was not charging long enough and using when it turned green.

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  8. This was crap if it’s only going to last a few days. Stopped working. Nothing. I liked it so much better than the X. But why waste money on another if it’s just going to die too. The X is a bit strong.

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  9. Okay, I’m having the issue of my pod getting clogged. I use a pipe cleaner to clean it and suddenly the light flashes at me 3 times and it won’t hit. What the hell is going on with it?

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  10. Absolutely brilliant product Beats Nvee hands down. Using 70/30 PG/VG with 1.4ohm pod.

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  11. my novo 2 is fully charged, filled, cleaned everything but still when i go to take a hit it blinks and nothing comes out

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    • ***WILL NOT HIT OUTCOME OR WHV*** take something like scissors or tweezers and scratch it on the two prongs inside where it matches up with the novo pod do not do it hard just a little scratches

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  12. Bought several Novo 2 batteries this year. 4 of them have quit working. I’ve read there’s a 1 year manufacture warranty. Where can I get this warranty honored?

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  13. I have had 2 novo2’s before that i used novo 1. Had problems with the novo 1 leaking and not hitting but the smok novo 2’s have worked perfectly. Love them.

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  14. I am have this same issue and can’t get any answers. Does anyone know what to do if it has short circuit edges? Will it correct itself if it sits for a while.

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  15. My Novo 2 has an issue when I take a hit sometimes the light just starts blinking white and not firing up? The way I have to get it back up to be able to get a hit off it is keep removing the pod and turning it around and re-installing it and takes several tries. The battery unit is clean and the pods are new?

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  16. I’ve had my novo 2 for like 3 weeks it charges buy when I inhale it won’t fire. I tried cleaning it but it still won’t work

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  17. I bought my novo 2 about a year ago now 0 problems until today know it only fires if i close the airflow vents at the sides if not it does not work ive tried new pod but its the same

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  18. The novo2 cannot be left on the charger it must be removed as soon as the light turns green and or no more than an hour or so the coils burn up and the liquid turns dark. If urs isn’t charging or it turns green on the charger and when u draw it is red and or u get nothing it needs a new coil. Replace it with a new coil and u will be good to go. Also only fill ur coil 1/2 to 3/4 full over filling causes leaks with heavy draws. I hope this helps! Good luck.

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  19. My Novo 2 starts to charge and the red light turns on and then it fades and turns off after 15 seconds . any suggestions ?

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  20. y does novo 2 pod explode with pink lemonade

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  21. It seems like every time I charge my novo 2, it gets a slight burnt taste to it. I tend to take the pod out to prevent it from heating up too much and put it back in when finished. But it usually tastes burnt afterwards. Any tips?

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  22. Thanks! Mine wouldn’t hit and the lights were weird. It looked clean but I tried cleaning it w/q-tip anyways..didn’t work. So I dipped q-tip in alcohol and spun/dabbed it around. It worked!!

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  23. Mine wouldn’t work at all. Wiped out, nothing. I stole Michelle Thompson’s Q-tip, alcohol and it works like new.

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  24. I was having the problem of it being fully charged and only blinking white 4 times and not hitting. I took my pod out, put it back in about half way, and smacked it on my palm. Surprisingly it started working fine.

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  25. My novo 2 isn’t hitting and has a consistent red light on any help?

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  26. Is it possible to replace the novo2 battery?
    The wires that is attached to the board is completely damaged(the charging wires) so i was wondering if its possible to use a different rechargeable battery…

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  27. I have nothing but problems when using this vape. It has been nothing but a pain in the ass since I started it. Always some new problem. About to go back to the standard flint.

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  28. it was working fine then i out it away and 5 min later it was just flashing white
    4 blinks
    its charged and i tried cleaning it
    any ideas?

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